About Course

Course overview

This course provides you with the knowledge and skills to optimize communication protocols, improve compliance measures and enhance your communication systems and devices. You will learn about the integration of Single Sign-On (SSO), Cisco Unified IM & Presence, Cisco Unity Connection and Cisco Unity Express. Through a combination of theoretical lessons and practical exercises, you will gain the skills to maximize the efficiency of robust management systems.

Before attending this course, you should have knowledge and skills from the CCNA.

  • Classroom Training - Berlin: Class room instruction in our Training Center with direct exchange.
  • Hybrid training: Combination of face-to-face and online participation via platforms such as WebEx/Zoom.
  • Online training: Live lessons with VPN access for practical exercises.
  • The training can be completed online from the comfort of your own home anywhere in Germany.
  • LIVE with trainer - full time + hands on lab
  • Classroom teaching with up to 50% practical experience in the IT lab
  • Training with original Cisco hardware
  • Frontal instruction conducted by the instructor on all training days
  • PC with Internet connection
  • Headset
  • Camera

We will provide you with the necessary hardware if required.

Contact us for the next start date.

Support with the application is possible. We will guide you through the entire process and look forward to helping you achieve your professional goals.

Further recommendations: Combination of CCNA and CCNP Enterprise + Collaboration

The combination of courses/certificates offers numerous advantages and opens up a wide range of opportunities. Here are some reasons why this combination is advantageous:

In-depth understanding of network technology and its application in the area of Voice over IP / Collaboration.

Qualifications that are in demand in various IT positions.

Faster promotion opportunities through specialized knowledge.

Mastery of central technologies in the area of networks and collaboration.

- High demand: 

95% of vacancies in the Cisco network sector remain unfilled for more than 6 months.

- Over 3,000 unfilled positions: 

High demand for specialists in this area.

Few job seekers: According to the Federal Employment Agency, there are fewer than 20 skilled workers looking for work in this field across Germany.

High chances of employment: With so few competitors, the chances of finding a job are very good.

Summary

With the combination of CCNA and CCNP Enterprise + Collaboration, you are ideally equipped to start a successful and sustainable career in the field of network security and to carry out demanding IT positions.

Further information
  • Teaching materials/books
  • Certificate of completion
  • Hardware exercises on our laboratory infrastructure
  • Instructor-led training
  • Exam
  • Entry-Level Network Engineer- Voice/ Collaboration
  • Network Administrator
  • Network Support Technician
  • Helpdesk Technician Voice over IP
  • Junior Network Specialist

With this comprehensive qualification, you will be well prepared to meet the demands of the modern IT market. Achieve the status of a certified Cisco network expert with our sustainable CCNP course and shape your future with stability and success!

If you are looking for work or are threatened with unemployment, the entire cost of further training will be covered in full by your benefit provider, such as the Federal Employment Agency, Jobcenter, BFD or DRV / pension insurance. This includes all further training costs, which are covered 100% by the education voucher.

We will be happy to assist you with the application process.

MTIT is ready to support you on your path to professional success. We offer you comprehensive support in preparing your application documents, including your CV and letter of motivation, as well as individual coaching. Our aim is to successfully place you in a job within an average of 3 months of completing the training.

  • Professional application documents: We help you to create appealing application documents and accompany you on the way to successful employment.
  • Network and contacts: Use our extensive network of company contacts to find suitable job offers and advance your career."

The training is designed in such a way that it can also be completed with children without any problems. The course takes place daily from 9 a.m. to 4 p.m., whereby childcare can be guaranteed by completing the course from home.

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Course Content

Detailed course content

  • Configuration and troubleshooting for the integration of Cisco Unity Connection
  • Configuration and troubleshooting of Cisco Unity Connection Call Handlers
  • Troubleshooting for Cisco Unity Connection
  • Configuration and troubleshooting of Cisco Unity Express
  • Configuration of Single Sign-On (SSO) for Cisco Unified Communications Applications
  • Integration of Cisco Unified Communications Manager IM and Presence and Cisco Jabber
  • Customization of the functionality of Cisco Unified Communications Manager IM and Presence and Cisco Jabber
  • Configuration of compliance and message archiving in Cisco Unified Communications Manager IM and Presence Service
  • Troubleshooting the Cisco Unified Communications Manager IM and Presence Service
  • Integration of the Cisco Unified Attendant Console Advanced
  • Implementation of call recording and monitoring

Practical hardware exercises / labs: Lab topologies

Conclusion